What sort of injuries do defective products cause?

Manufacturers have a duty to test the products they sell to ensure that they are both safe and fit for purpose. When a company has been negligent in design, testing or manufacture, serious injuries can occur.

Slater and Gordon has acted for injured parties in a wide range of product liability cases. Examples of defective product injury cases we have dealt with in the past include:

• A broken arm caused by falling off a defective ladder
• Poisoning caused by contaminated food bought in a shop
• Burns caused by electrical goods breaking or catching fire
• Scarring caused by contaminated or untested cosmetics
• Hair loss and scarring caused by defective hair products used in salons

So if you or a loved one has been injured due to any faulty product - from a ladder to a lipstick - you may be able to make a defective product compensation claim No Win No fee basis.

Why do product liability claims arise?

Broadly speaking, product liability claims arise when someone has been injured by a faulty product. Yet it isn't simply a lack of testing or an intrinsically dangerous product design that leads to product liability injury compensation claims. Other common reasons for injury claims arising from defective products include:

• A manufacturer failing to recall a product it knows is faulty
• Contamination that occurs during manufacturing
• Failure to display a necessary warning on a product

Importantly, manufacturers can't escape responsibility just because a product comes with terms and conditions or a contract that exonerates them of all blame for injuries or any other losses.

Every product must be of satisfactory quality, fit for purpose and as described. Whether it's you or a loved one who has been injured, you should talk to us about making a product liability compensation claim.

Who is to blame for a faulty product?

If you've bought something that's faulty, but hasn't caused an injury, you have every right to return it to the shop it came from and ask for a refund or replacement under the Consumer Rights Act.

Where a faulty product has caused an injury, you can seek redress and compensation from the manufacturer, under the Consumer Protection Act 1987. There are cases in which the shop may also be at fault for the injury.

Make a defective product liability compensation claim

Our defective product liability solicitors can advise you once they know the circumstances of the case and in the vast majority of cases, can fund your claim on a No Win No Fee basis.

Slater and Gordon will provide a sympathetic, professional and honest approach to people who come to us with injuries.

To speak to a specialist about making a product liability claim, call 0330 041 5869 or contact us.